How to turn off captions xfinity.

Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ... Ensure you are first signed in, then you will see an icon at the top right of your page. From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'. Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will ...Miss traveling? We get you. Fortunately, there are ways of transporting yourself to a different country that don’t require getting onto a crammed 10-hour flight — or paying for it....Closed Caption won’t turn off. Solved. Roughy a day or two ago closed captions started to appear when watching shows (any channel) using the Xfinity Stream app on our Samsung TV. There appears to be no way to turn them off. Any one else have this issue?

Reach our specially trained support team between 8 a.m. and 11 p.m. (ET), 7 days a week. Call 855-270-0379 and say "accessibility", send an email, use our accessible chat service, or text “Accessibility” to 266278.

Feb 6, 2022 · Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off.

We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. My TV which has Xfinity and as a member of Amazon prime By chatting and providing personal info, you understand and ... Samsung. I can’t get the close captions to turn off. When I go through the system-access-caption steps …If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...May 21, 2020 · Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow. 4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying.

Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features?

Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on …

To set options for CC: Open Apple's Settings app, then tap General > Accessibility > Subtitles & Captioning. On the Subtitles & Captioning screen, tap the On/Off switch next to Closed Captions + SDH to turn on CC. To customize how the captions appear on-screen, tap Style and select a different style or create your own style.Nov 27, 2022 ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps!3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, …Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. …When you press the B button twice on your remote (also known as your Accessibility Shortcut), Xfinity Flex will turn on Voice Guidance by default. To change ...

Feb 2, 2022 ... it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming ... Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ... Mar 4, 2024 · Step 1: Closed Captioning Options. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. On the Accessibility page, click “ Closed Captioning Options “. Click the “ Customize ” button. Enabling/disabling captions and subtitles. English-language subtitles are available on most English-language videos. Similarly, Spanish-language subtitles are available on most Spanish-language videos. Steps for enabling closed captions may vary a bit by device. On most devices, look for the CC button on the video player bar to toggle them on/off. Just press and hold the microphone button, and say to the device "Turn on closed captioning" or "turn off closed captioning". Activate/deactivate closed captioning using the X1 accessibility settings …Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it ...Settings page. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say “Settings.”. See the guide below for more information on each ...

There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated.rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.

Scroll to the Language section by using the arrow buttons. Use the arrow buttons again to scroll to Closed Captioning and press the right arrow button. Use the right arrow button to highlight On. Press the Select button. Finish the setting up by pressing the Exit button.Enabling/disabling captions and subtitles. English-language subtitles are available on most English-language videos. Similarly, Spanish-language subtitles are available on most Spanish-language videos. Steps for enabling closed captions may vary a bit by device. On most devices, look for the CC button on the video player bar to toggle them on/off.Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in …Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ...iOS and Android devices. Step 1: While watching a video, tap the screen. Step 2: Tap the Audio & Subtitles button, located in the upper-right-hand corner of the screen. Step 3: Tap the CC button ...Clear caption phones have become increasingly popular among individuals with hearing loss or those who rely on captions to communicate effectively. These phones are designed to dis...Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...

Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. Press OK or the center button between the arrows to toggle CC On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color, and formatting).

Dec 6, 2023 · Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this.

Slide down on the trackpad. Step 3. Navigate to the subtitles button and choose to turn on or off. Method 2: Using Subtitle Settings. Step 1. Open Apple TV and choose the settings icon. Step 2. Go to " Accessibility " > " …The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. This will allow you to turn Subtitles on or off, and select the language of the Subtitles. You may need to press the enter button on your remote control or similar on a games controller to access this menu.Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices: During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. You may need to tap your device's screen in order to access this menu. Select the Subtitles or captions you wish …Can’t turn off audio description. I am watching Xfinity stream through my fire tv and can’t get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache.Since we have received our new box, almost every time we pause the tv the captions turn off. We have to turn them back on each time. ... • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line ...

Can’t turn off audio description. I am watching Xfinity stream through my fire tv and can’t get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache.Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.Jul 6, 2020 · How to turn caption on and off with the voice remote Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.Instagram:https://instagram. best golf cart rental south padreshooting east lansing miflorida knife and gun showhow much is a carton of cigarettes at walmart Jun 15, 2022 · Peacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you’ll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock . Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, … great skate locationsdoes milorganite expire To turn on closed captions on a Samsung smart TV, you need to access the menu via the remote control. From there, we use the Accessibility menu. Turn on your TV and press Menu on your Samsung ... amish charcuterie unity maine Use your Fire TV remote or Fire TV App. Press the “Menu” button. Choose “Subtitles and Audio.”. Then choose the “On” option under “Subtitles and Captions.”. If you want to turn off the subtitles, go back to the “Subtitles and Audio” and after you select the subtitles you’re currently using, select “Off”. The menu also ...To do that, from Chrome's top-right corner, select the three dots. In the three-dots menu, click "Settings." On the "Settings" screen, from the left sidebar, select "Advanced." In the expanded "Advanced" menu, click "Accessibility." On the right pane, in the "Accessibility" pane, turn off the "Live Caption" option. And you're all set. Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).